where is Log Co. based?

we’re based in Sabang, Baler, Philippines. our pieces are also available at selected partner shops in different surf towns around the country.

where can i shop Log Co. in person?

you can find selected Log Co. pieces at our partner shops in La Union, Baler, and Siargao.

La Union
- Seaside Collective
- Fin & Folk

Baler
- Hangten Supply

Siargao
- Komunidad

stocks, sizes, designs, and prices may vary per shop, so we recommend checking availability before visiting. you can also follow @log__co for the latest restocks and stockist updates.

are all items ready to ship?

some products are available on hand, while others, including selected Logboards and new releases, may be offered through pre-order.

the availability and estimated lead time will be indicated on the product page.

how long does order processing take?

please allow approximately 1–5 business days for on-hand orders to be packed and prepared before shipping.

pre-orders and made-to-order products will follow the production timeline stated on their respective product pages.

what courier do you use?

for regular domestic orders such as apparel and accessories, we ship via J&T Express.

Logboards are shipped via LBC due to their size and handling requirements.

how long does local delivery take?

delivery time depends on your location and begins once the parcel has been handed over to the courier.

courier delays, weather conditions, weekends, and holidays may affect delivery times. tracking details will be provided once your order has been dispatched.

do you ship internationally?

yes. international orders are shipped via DHL.

international shipping fees depend on your destination, parcel size, and weight. customs duties, import taxes, and other charges imposed by the destination country are the responsibility of the customer.

can i pick up my order in baler?

meet-up or pick-up in Sabang, Baler may be arranged depending on availability.

please message us before placing your order if you’d like to arrange a local pick-up.

can i change my order after placing it?

message us as soon as possible if you need to change a size, color, or shipping information.

we’ll do our best to accommodate changes as long as your order has not yet been packed, shipped, or placed into production.

once an order has been dispatched or a pre-order has entered production, changes may no longer be possible.

how can i contact you?

for order concerns, collaborations, wholesale, consignments, or anything else, you can reach us through @log__co on Instagram or through the contact details listed on our website.